Comcast Xfinity Outage in Boston, Massachusetts (2024)

Comcast Xfinity Outage in Boston, Massachusetts (1)

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02119, 02116, 02114 and 02215.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 126,065 ratings

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Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Boston, Massachusetts (9)

July 10: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Boston, Massachusetts (10)

    Internet (60%)

  2. Comcast Xfinity Outage in Boston, Massachusetts (11)

    TV (12%)

  3. Comcast Xfinity Outage in Boston, Massachusetts (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Boston, Massachusetts (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Boston, Massachusetts (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Boston, Massachusetts (15)

    Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Boston, Weymouth, Revere, Waltham, Dorchester, Everett, Somerville, Charlestown, Stoneham, Melrose, Roslindale, Peabody, Cambridge, Medford and Arlington.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Boston, Massachusetts (16)BostonInternet
Comcast Xfinity Outage in Boston, Massachusetts (17)WeymouthPhone
Comcast Xfinity Outage in Boston, Massachusetts (18)BostonTotal Blackout
Comcast Xfinity Outage in Boston, Massachusetts (19)RevereInternet
Comcast Xfinity Outage in Boston, Massachusetts (20)WalthamInternet
Comcast Xfinity Outage in Boston, Massachusetts (21)BostonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

  • Comcast Xfinity Outage in Boston, Massachusetts (22)Gary “Tax” (@TaxSZN) reported fromMarblehead, Massachusetts

    If it’s Comcast you will get throttled and you gotta call Comcast as ask them to increase your bandwidth. If you can get Fios get that. An also if you can snag a asus gigabit switch this will help you with your speeds also. And do not use 1473 MTU settings just use the default.

  • Comcast Xfinity Outage in Boston, Massachusetts (23)Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts

    @comcastcares now up to 2 formal “outages”; all or part of Hampshire Road completely out (per neighbors) @Comcast @Xfinity website throws up error on support page and no way to call @swellesley

  • Comcast Xfinity Outage in Boston, Massachusetts (24)mimi (@PresidentSleepy) reported fromBoston, Massachusetts

    @comcastcares check your dms ... brighton ma 02135 has no tv phone or internet AGAINNNN .. funny how as soon as you guys up my bill by $10ish my service never works. plz credit my bill accordingly. my info is in your dm thanks

  • Comcast Xfinity Outage in Boston, Massachusetts (25)Michael Tinelli (@mbtinelli) reported fromBoston, Massachusetts

    We are down too @Xfinity - Did it last a long time last time @Follow_Margo

  • Comcast Xfinity Outage in Boston, Massachusetts (26)Laura (@lalber516) reported fromMedford, Massachusetts

    @verizonfios rented a movie and the quality sucks. Disappointed thinking I shouldn’t of switched from @Xfinity

  • Comcast Xfinity Outage in Boston, Massachusetts (27)👁Empress Incorporated👁 (@empressinc222) reported fromBoston, Massachusetts

    lmaooo do any of you have an xfinity login so i can connect to wifi😭

  • Comcast Xfinity Outage in Boston, Massachusetts (28)Alexandra Makarewicz (@MomoftheMaks) reported fromWakefield Junction, Massachusetts

    @comcast @comcastcares @Xfinity I'd like to add home security to my plan. Can someone help

  • Comcast Xfinity Outage in Boston, Massachusetts (29)#snacksbychedda (@cheddabiggaveli) reported fromQuincy, Massachusetts

    One thing i know for a fact is; after all of this is over @Xfinity will never get any more of money ever again...ill take up a new hobby if i have to; the owner(s) should be ashamed of themselves with what they’re pulling on ppl converting their regular service if they cant pay

  • Comcast Xfinity Outage in Boston, Massachusetts (30)Wrestlemania Void (@Slayertheband) reported fromBoston, Massachusetts

    Let’s see how comcast/xfinity cares, cause I’m wasting my day and they’re still expecting me to pay for the added service for someone who has never shown up!

  • Comcast Xfinity Outage in Boston, Massachusetts (31)NDIsThatYou? (@NickDIZASTER_) reported fromBoston, Massachusetts

    Damn Comcast oh I mean Xfinity, get your sh*t together! I was watching Dark Knight Rises!

  • Comcast Xfinity Outage in Boston, Massachusetts (32)NikeO (@Nik2tweets) reported fromMedford, Massachusetts

    @Xfinity one day you’re able to do your job and work remotely. The next day their techs are in the area to fix a problem and leave you without service. @comcast continues to do a poor job

  • Comcast Xfinity Outage in Boston, Massachusetts (33)Brian Liberge (@BrianLiberge) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

    Hey @comcastcares my wife has been working with online support and automated messages for hours now. She works for the Broad and I’m he for Partners healthcare. We need WiFi. We can’t get a live representative

  • Comcast Xfinity Outage in Boston, Massachusetts (34)Drew Volpe (@drewvolpe) reported fromCambridge, Massachusetts

    @NickHolroyd @Xfinity If your roof has line of sight to Boston, worth checking out millimeter wave service like @StarryInternet

  • Comcast Xfinity Outage in Boston, Massachusetts (35)Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts

    @comcastcares we figured out there was a problem on our street / one of the distribution modems downstream from @comcast head-end; good old fashioned talking with the neighbors (6 foot distance of course!) thanks @swellesley for the help @xfinity repair crew coming tomorrow AM

  • Comcast Xfinity Outage in Boston, Massachusetts (36)Cimarron Buser (@cimarronb) reported fromWellesley Hills, Massachusetts

    Outages continue from @Comcast @Xfinity in Wellesley MA continue internet sporadic, phone service not working (no 911) and unable to get through on phone @comcastcares @swellesley

  • Comcast Xfinity Outage in Boston, Massachusetts (37)Dave Bolger (@DWBolger) reported fromNewton, Massachusetts

    @Xfinity internet down in Newton, MA (02459)...stormy...tried to report/check status online but your site not working.

  • Comcast Xfinity Outage in Boston, Massachusetts (38)happy to be mad (@happy2bmad) reported fromBoston, Massachusetts

    @marymurrah It's just not worth what I'm paying. I have basic cable (network) and internet and it's $124/month. The technology is circa 2005. My friend has Comcast and he has a remote you can talk to and a crazy interface where you can see everything that's available.

  • Comcast Xfinity Outage in Boston, Massachusetts (39)LINDSERTON⭕️ (@LINDSERTON) reported fromBoston, Massachusetts

    GREAT there’s a Comcast outage and the internet won’t work!! Awesome!!

  • Comcast Xfinity Outage in Boston, Massachusetts (40)Corin Ashley, and all that entails (@THEcorinashley) reported fromMalden Centre, Massachusetts

    @caitlinmoran- themed PSA: the thieving bastards at @comcast have “Raised By Wolves” as part of a free preview of the Acorn network. Free with the absolutely preposterous cable/ internet fee I pay, of course. Bastards. Great show.

  • Comcast Xfinity Outage in Boston, Massachusetts (41)Drew Volpe (@drewvolpe) reported fromCambridge, Massachusetts

    @NickHolroyd @Xfinity @StarryInternet In Boston, I used to pay $46 / mo for 500 mbps service via Webpass.Now in Cambridge, pay $60 for 100 mbps service via Xfinity.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Boston, Massachusetts (42)Steve Molander (@smolander) reported

    I call @Xfinity billing and they tell me I made a choice for the gift card. Which I never did. Ask them to take my @Target red card. They tell me they can't. It was their mistake. I ask them to fix the choice option since I was never told to make a choice.

  • Comcast Xfinity Outage in Boston, Massachusetts (43)𝐣. (@_JV_____) reported

    is Xfinity a good phone service company? i wanna change from AT&T to them but like how much service coverage do they have? cause AT&T is so *** i never have service nowhere

  • Comcast Xfinity Outage in Boston, Massachusetts (44)Jill Raines (@raines96) reported

    If it is going to take days for @ATT to possibly fix our internet. Not due to any bad weather. It is time to weight the options of another provider who can fix services in a more reasonable time frame. Wishing we had @Xfinity services.

  • Comcast Xfinity Outage in Boston, Massachusetts (45)Doug Mohney (@DougonIPComm) reported fromFranconia, Virginia

    @MarcusReports @Oriana0214 @TingInternet 3) Ting's market entry has got Verizon running around saying they too will deliver fiber to the home .... after ignoring Alexandria for oh, a decade. Expect Comcast to start offering deals and lower rates. Not sure how fast Comcast will improve customer service.

  • Comcast Xfinity Outage in Boston, Massachusetts (46)Melissa (@its_mjo) reported

    Xfinity better just do what ******** I’m asking them to do before I cuss this foreign man out. He doing too much.

  • Comcast Xfinity Outage in Boston, Massachusetts (47)Steve Molander (@smolander) reported

    I called @Xfinity back again to start the process over. Again they refused to correct their mistake on their end. When I asked what needed to be done to fix the error and allow me to apply payment on a Red Card ....

  • Comcast Xfinity Outage in Boston, Massachusetts (48)ZyroXZ2 (@ZyroXZ2) reported

    Alright folks, so I had a surprisingly spritely and pleasant chat with a Comcast support rep and upgraded my internet for better upload speeds. Hopefully, this means I don't need to sacrifice anything for dual streaming anymore! 🤠👉Shout out to Courtney @Comcast chat support!

  • Comcast Xfinity Outage in Boston, Massachusetts (49)Jeniffer Arboleda (@mszxjen) reported

    gotta love when you proactively call to ask about early termination fees & told there is none since it’s not my fault.. but then get a surprise bill after you cancel. Thanks, @Xfinity 🙄 & all the guy said was “sorry for the misinformation”

  • Comcast Xfinity Outage in Boston, Massachusetts (50)Jon DeHoff (@RealJonD) reported

    @Colt_Tort04 @DraftKings @DK_Assist Nope. Nothing. I’ve never seen customer service this horrible before. And I’m an xfinity customer.

  • Comcast Xfinity Outage in Boston, Massachusetts (51)francesca 🤍 (@btteporter) reported

    dear @Xfinity I haven’t been able to stream anything all day? what’s going on? Your site just errors

Comcast Xfinity Outage in Boston, Massachusetts (2024)
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