Comcast Xfinity Outage in Springfield, Massachusetts (2024)

Comcast Xfinity Outage in Springfield, Massachusetts (1)

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Springfield come from postal codes 01108 and 01109.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


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Problems in the last 24 hours in Springfield, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Springfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Springfield, Massachusetts (9)

July 10: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Springfield, Massachusetts (10)

    Internet (60%)

  2. Comcast Xfinity Outage in Springfield, Massachusetts (11)

    TV (12%)

  3. Comcast Xfinity Outage in Springfield, Massachusetts (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Springfield, Massachusetts (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Springfield, Massachusetts (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Springfield, Massachusetts (15)

    Phone (3%)

Live Outage Map Near Springfield, Hampden County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Springfield, Feeding Hills, Chicopee, Holyoke, Enfield, Indian Orchard and Westfield.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Springfield, Massachusetts (16)West SpringfieldInternet
Comcast Xfinity Outage in Springfield, Massachusetts (17)SpringfieldInternet
Comcast Xfinity Outage in Springfield, Massachusetts (18)Feeding HillsTV
Comcast Xfinity Outage in Springfield, Massachusetts (19)SpringfieldPhone
Comcast Xfinity Outage in Springfield, Massachusetts (20)West SpringfieldInternet
Comcast Xfinity Outage in Springfield, Massachusetts (21)ChicopeeTV

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Springfield, Massachusetts

Latest outage, problems and issue reports in Springfield and nearby locations:

  • Comcast Xfinity Outage in Springfield, Massachusetts (22)Julieee (@DancerJulieee) reported fromSpringfield, Massachusetts

    @Xfinity I have experienced awful internet for two months now and have been on the phone with your support team every other day. Nothing has been resolved. I’m a teacher doing remote learning and I need my internet working

  • Comcast Xfinity Outage in Springfield, Massachusetts (23)Chris O’Brien 🤙🏻 #Billsmafia (@ChrisOB413) reported fromSpringfield, Massachusetts

    @Xfinity so help me God, why am I getting terrible internet AGAIN?!

  • Comcast Xfinity Outage in Springfield, Massachusetts (24)Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts

    @Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff

  • Comcast Xfinity Outage in Springfield, Massachusetts (25)Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts

    I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3

  • Comcast Xfinity Outage in Springfield, Massachusetts (26)Kenz (@kenzloren) reported fromSpringfield, Massachusetts

    Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that

  • Comcast Xfinity Outage in Springfield, Massachusetts (27)Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts

    @jeff_gluck Xfinity race yesterday proves how terrible this package is.

  • Comcast Xfinity Outage in Springfield, Massachusetts (28)Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts

    @Xfinity A tech visit is already scheduled for tomorrow AM, which will hopefully solve the problem. Connectivity has been inconsistent since the service began a little over a month ago, and phone/chat tech has no idea why.

  • Comcast Xfinity Outage in Springfield, Massachusetts (29)Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts

    Wow, @Xfinity sure is quiet tonight while its internet service in at least the northeastern US is broken. Less than 2Mbps down on a 300Mbps plan, and I’m not alone. What’s happening in Philly? Any public acknowledgement? Any “We’re working on it?” No? Nothing?

  • Comcast Xfinity Outage in Springfield, Massachusetts (30)Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts

    @kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.

  • Comcast Xfinity Outage in Springfield, Massachusetts (31)Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts

    The Comcast girl just said “ I’ve noticed you’ve called everyday about the same issue “ so why haven’t you sent out a technician blood

  • Comcast Xfinity Outage in Springfield, Massachusetts (32)Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts

    I think Xfinity is legit stumped, because speeds directing to Xfinity-related servers are still just fine. But YouTube is broken. Some websites don’t work. I’m afraid to turn on my Xbox One or Switch, since they probably can’t connect at dial-up speeds.

  • Comcast Xfinity Outage in Springfield, Massachusetts (33)Pete Skerritt (@PeteSkerritt) reported fromWest Springfield, Massachusetts

    Having to miss at least a day of work because of @Xfinity problems is incredibly frustrating. Had to cancel an extra help session with some students and am leaving the teachers I work with in a rough spot.

  • Comcast Xfinity Outage in Springfield, Massachusetts (34)Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts

    @Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.

  • Comcast Xfinity Outage in Springfield, Massachusetts (35)Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts

    @Xfinity my wifi is down AGAIN

  • Comcast Xfinity Outage in Springfield, Massachusetts (36)brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts

    That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers

  • Comcast Xfinity Outage in Springfield, Massachusetts (37)Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts

    @PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this

  • Comcast Xfinity Outage in Springfield, Massachusetts (38)Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts

    In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.

  • Comcast Xfinity Outage in Springfield, Massachusetts (39)Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts

    @Xfinity has t h e worst customer service of all time lmao

  • Comcast Xfinity Outage in Springfield, Massachusetts (40)Jayson Sanchez | J Fonz ⚡️ (@JaySan2k1) reported fromSpringfield, Massachusetts

    @comcast did you know your #comcast #customerservice is horrible? We waited 25 min to speak with someone... then got transferred twice because the agents didn’t understand what our inquiries were... @comcastcares

  • Comcast Xfinity Outage in Springfield, Massachusetts (41)👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts

    Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Springfield, Massachusetts (42)Steve Molander (@smolander) reported

    I call @Xfinity billing and they tell me I made a choice for the gift card. Which I never did. Ask them to take my @Target red card. They tell me they can't. It was their mistake. I ask them to fix the choice option since I was never told to make a choice.

  • Comcast Xfinity Outage in Springfield, Massachusetts (43)𝐣. (@_JV_____) reported

    is Xfinity a good phone service company? i wanna change from AT&T to them but like how much service coverage do they have? cause AT&T is so *** i never have service nowhere

  • Comcast Xfinity Outage in Springfield, Massachusetts (44)Jill Raines (@raines96) reported

    If it is going to take days for @ATT to possibly fix our internet. Not due to any bad weather. It is time to weight the options of another provider who can fix services in a more reasonable time frame. Wishing we had @Xfinity services.

  • Comcast Xfinity Outage in Springfield, Massachusetts (45)Doug Mohney (@DougonIPComm) reported fromFranconia, Virginia

    @MarcusReports @Oriana0214 @TingInternet 3) Ting's market entry has got Verizon running around saying they too will deliver fiber to the home .... after ignoring Alexandria for oh, a decade. Expect Comcast to start offering deals and lower rates. Not sure how fast Comcast will improve customer service.

  • Comcast Xfinity Outage in Springfield, Massachusetts (46)Melissa (@its_mjo) reported

    Xfinity better just do what ******** I’m asking them to do before I cuss this foreign man out. He doing too much.

  • Comcast Xfinity Outage in Springfield, Massachusetts (47)Steve Molander (@smolander) reported

    I called @Xfinity back again to start the process over. Again they refused to correct their mistake on their end. When I asked what needed to be done to fix the error and allow me to apply payment on a Red Card ....

  • Comcast Xfinity Outage in Springfield, Massachusetts (48)ZyroXZ2 (@ZyroXZ2) reported

    Alright folks, so I had a surprisingly spritely and pleasant chat with a Comcast support rep and upgraded my internet for better upload speeds. Hopefully, this means I don't need to sacrifice anything for dual streaming anymore! 🤠👉Shout out to Courtney @Comcast chat support!

  • Comcast Xfinity Outage in Springfield, Massachusetts (49)Jeniffer Arboleda (@mszxjen) reported

    gotta love when you proactively call to ask about early termination fees & told there is none since it’s not my fault.. but then get a surprise bill after you cancel. Thanks, @Xfinity 🙄 & all the guy said was “sorry for the misinformation”

  • Comcast Xfinity Outage in Springfield, Massachusetts (50)Jon DeHoff (@RealJonD) reported

    @Colt_Tort04 @DraftKings @DK_Assist Nope. Nothing. I’ve never seen customer service this horrible before. And I’m an xfinity customer.

  • Comcast Xfinity Outage in Springfield, Massachusetts (51)francesca 🤍 (@btteporter) reported

    dear @Xfinity I haven’t been able to stream anything all day? what’s going on? Your site just errors

Comcast Xfinity Outage in Springfield, Massachusetts (2024)
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