GOTRAX Electric Scooter Error Codes (2024)

GOTRAX eScooter Error Codes

If you're experiencing an issue with your GOTRAX electric scooter, your scooter's display may begin showing an error code. This list of error codes for every GOTRAX e-scooter model should help you diagnose and fix your issue.

If you're having trouble identifying your error, or if you're unable to repair your scooter on your own, reach out to GOTRAX customer support.

Vibe, GXL V2, and Apex Error Codes

These error codes apply to the GOTRAX Vibe, GXL V2, and Apex Electric Scooters.

G3, G4, GMAX, and GMAX Ultra Error Codes

These error codes apply to the GOTRAX G3, G4, GMAX, and GMAX Ultra Electric Scooters.

GX1 and GX2 Error Codes

These error codes apply to the GOTRAX GX1 and GX2 Dual Motor Electric Scooters.

GX3 Error Codes

These error codes apply to the GOTRAX GX3 Dual Motor Electric Scooter.

GX Zero and Ares Error Codes

These error codes apply to the GOTRAX GX Zero and Ares Dual Motor Electric Scooters.

XR Ultra and XR Elite Error Codes

These error codes apply to the GOTRAX XR Ultra and XR Elite Electric Scooters.

Free shipping

Average Shipping time of 3-5 business days.

Customer service

Based in Dallas TX, Available M-F 9am-5pm

Monthly Payments

finance your new ride with Shop Pay

2 Year Warranty

All Adult eScooters & eBikes are covered for 2 year from any manufacturers defects.

14 Day Returns

Our simple returns process takes about 48 hours.

GOTRAX Electric Scooter Error Codes (2024)

FAQs

How to fix E3 error on GoTrax electric scooter? ›

E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. If this does not work, replace the console. E4 - Replace the motor wheel. E5 - Replace controller / replace entire product.

How do I reset my GoTrax electric scooter? ›

First, make sure the Scooter is turned off. Then, press and hold the power button for five seconds or until the LED lights start flashing. Release the power button and wait for the LEDs to stop flashing. This indicates that the Scooter has been successfully reset.

Why is my GoTrax beeping and not moving? ›

If your GoTrax Scooter is beeping, it is typically an indication of a problem. The specific beep pattern can help diagnose the issue. For example, One beep every three seconds may mean that the battery is low, while a series of beeps when the Scooter is turned off may indicate a fault in the controller.

What to do if your GoTrax scooter says E2? ›

Here is a list of the error codes your scooter is displaying:Error CodesE1 - Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work. Error code E2- Clean Console Connection to Battery with Dry Cloth. Replace Console if this doesn't work.

How do I fix E3 error on my scooter? ›

While the exact cause can vary based on the specific scooter model, here are some steps you can take to troubleshoot and potentially resolve the E3 error:
  1. Reset Your Electric Scooter: ...
  2. Inspect the Motor and Wiring: ...
  3. Check the Hall Sensor: ...
  4. Ensure Battery Health: ...
  5. Contact Customer Support:
Apr 29, 2024

How do I fix error E3? ›

Check for obstructions in the carriage path

Open the cartridge access door to get to the carriage inside the printer. Make sure the carriage is not obstructed by gently sliding the carriage side to side. Look for and remove any obstructions in the carriage path, such as crumpled paper or dislodged labels.

What is E2 error on electric scooter? ›

E2 - Engine

This error code indicates that there is a bad connection between the motor and the motherboard. Open the cover under the standing plate and check that everything is in order with the cable. Check if it is damaged or if it is disconnected. If not, the scooter must be returned for service.

How do you reset the E5 error on a GoTrax scooter? ›

Reset the scooter: Once you've checked both the throttle and brakes, try resetting your scooter by turning it off, waiting 30 seconds, and then turning it back on. This can often resolve minor errors like the E5 error. Check the wiring: If the problem persists, it may be due to a wiring issue.

Why does my electric scooter say error? ›

If the scooter beeps or the LED blinks, this is a signal that an error has been displayed on the screen (for example e1, e7 or e16). The e-scooter in this way indicates what the problem is. It could be a battery voltage fault, a brake fault, a motor fault or many others.

Why is my electric scooter beeping and not moving? ›

A mobility scooter that is beeping and not moving is likely indicating a diagnostic error code, which can be related to battery issues, motor problems, or a disengaged freewheel lever. Refer to the scooter's manual to interpret the beeping pattern and identify the specific issue for targeted troubleshooting or repair.

How to fix E5 error on electric scooter? ›

The most common cause of an E5 error is a loose or damaged wire in the scooter's motor or controller. Inspect the wires leading to the motor, specifically looking for any signs of wear, damage, or corrosion. If you detect any issues with the wiring, it may be necessary to replace or repair the damaged part.

How to fix E6 error on electric scooter? ›

Turn the scooter off, wait for a few seconds, and turn it on again. The E6 error should be gone. Check the control unit: If the error persists, inspect the control unit for any signs of damage. If you see physical damage, consider replacing the unit.

How to fix E2 error code? ›

Verify that the water hoses connected to the machine are not kinked, twisted, or clogged. Clean the water inlet filters: The E2 error can be triggered by clogged water inlet filters. Locate the inlet filters at the back of the machine where the water hoses connect.

What does E02 mean on a scooter? ›

E02: Brake problem. E04: Regulator problem. E06: Battery undervoltage problem. E07: Engine problem. E08: Display display problem.

How do I fix E3 error in induction? ›

Troubleshooting:
  1. Wait for the unit to cool.
  2. Turn the home circuit breaker to the unit off for 30 seconds then back on again.
  3. Retest the unit operation.
  4. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.

What is error 03 on electric scooter? ›

There might be an instance where an error code will appear on your dashboard. One of these is error 03. It refers to an accelerator fault. Please check the state of the accelerator switch to see if the cables are plugged in tightly.

What is the E error on electric scooters? ›

A flashing letter "E" or "F" on the display screen of a Levy Plus scooter indicates connection issues between the battery and the scooter. The most common cause of this is error code is the battery being inserted into the scooter incorrectly.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Greg Kuvalis

Last Updated:

Views: 6466

Rating: 4.4 / 5 (75 voted)

Reviews: 82% of readers found this page helpful

Author information

Name: Greg Kuvalis

Birthday: 1996-12-20

Address: 53157 Trantow Inlet, Townemouth, FL 92564-0267

Phone: +68218650356656

Job: IT Representative

Hobby: Knitting, Amateur radio, Skiing, Running, Mountain biking, Slacklining, Electronics

Introduction: My name is Greg Kuvalis, I am a witty, spotless, beautiful, charming, delightful, thankful, beautiful person who loves writing and wants to share my knowledge and understanding with you.