Comcast Xfinity Outage Map (2024)

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Comcast Xfinity users affected:

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Steve Molander (@smolander) reported 54 seconds ago

  I call @Xfinity billing and they tell me I made a choice for the gift card. Which I never did. Ask them to take my @Target red card. They tell me they can't. It was their mistake. I ask them to fix the choice option since I was never told to make a choice.

• 𝐣. (@_JV_____) reported a minute ago

  is Xfinity a good phone service company? i wanna change from AT&T to them but like how much service coverage do they have? cause AT&T is so *** i never have service nowhere

• Jill Raines (@raines96) reported 2 minutes ago

  If it is going to take days for @ATT to possibly fix our internet. Not due to any bad weather. It is time to weight the options of another provider who can fix services in a more reasonable time frame. Wishing we had @Xfinity services.

• Doug Mohney (@DougonIPComm) reported 3 minutes agofromFranconia, Virginia

  @MarcusReports @Oriana0214 @TingInternet 3) Ting's market entry has got Verizon running around saying they too will deliver fiber to the home .... after ignoring Alexandria for oh, a decade. Expect Comcast to start offering deals and lower rates. Not sure how fast Comcast will improve customer service.

• Melissa (@its_mjo) reported 4 minutes ago

  Xfinity better just do what ******** I’m asking them to do before I cuss this foreign man out. He doing too much.

• Steve Molander (@smolander) reported 4 minutes ago

  I called @Xfinity back again to start the process over. Again they refused to correct their mistake on their end. When I asked what needed to be done to fix the error and allow me to apply payment on a Red Card ....

• ZyroXZ2 (@ZyroXZ2) reported 6 minutes ago

  Alright folks, so I had a surprisingly spritely and pleasant chat with a Comcast support rep and upgraded my internet for better upload speeds. Hopefully, this means I don't need to sacrifice anything for dual streaming anymore! 🤠👉Shout out to Courtney @Comcast chat support!

• Jeniffer Arboleda (@mszxjen) reported 15 minutes ago

  gotta love when you proactively call to ask about early termination fees & told there is none since it’s not my fault.. but then get a surprise bill after you cancel. Thanks, @Xfinity 🙄 & all the guy said was “sorry for the misinformation”

• Jon DeHoff (@RealJonD) reported 18 minutes ago

  @Colt_Tort04 @DraftKings @DK_Assist Nope. Nothing. I’ve never seen customer service this horrible before. And I’m an xfinity customer.

• francesca 🤍 (@btteporter) reported 20 minutes ago

  dear @Xfinity I haven’t been able to stream anything all day? what’s going on? Your site just errors

• Cris Chalcedony (@CrisChalcedony) reported 26 minutes ago

  Ugh, wifi is out today while stupid comcast messes with something. Hope it's just today; that's a whole day of school lost as it is.

• Erock (@Eric_Sablan) reported 27 minutes ago

  @pnc has the worst customer service . Worse than @comcast . It's across the board ... Except like one manager one time.

• Joseph Landesman (@JosephLandesman) reported 27 minutes ago

  Dear @Xfinity - You suck at providing good internet connections.You suck at providing customer service.You are the best at wasting time. Looking forward to switch my service to @TMobile or @SpaceX or anyother provider.

• Ryan Lown (@RyanI_own) reported 27 minutes ago

  @Xfinity your company hands down has the worst ToS I’ve ever come across. I can’t change any info on my account or log into streaming even though I’m paying you for that service; because I don’t use your home internet anymore.

• Maggie Burgess (@BurgessMaggie) reported 30 minutes ago

  @DakotaWaterson @Xfinity That’s why we have not gotten rid of all the DVDs …just never know, maybe weather will be good that everyone gets outside